Cookies

This page explains which cookies NOEO uses on its public website and its online private tutoring platform.

NOEO uses cookies that are strictly necessary for operation, for security and for storing your choices, as well as an audience measurement cookie (Google Analytics), which is set only if you consent to it. No advertising or profiling cookies are used.

This page supplements the privacy policy and the legal notice available on the website.

A cookie is a small file placed on or read from the user’s device when they visit a website or use an online service.

So-called ‘strictly necessary’ cookies are essential for the service to operate or to provide a feature requested by the user: they are exempt from prior consent.

NOEO uses these strictly necessary cookies as well as an audience measurement cookie (Google Analytics), which is set only after your explicit agreement and which you can refuse or withdraw at any time. No advertising, profiling or cross-site tracking cookies are used.

Session cookie (‘sb-…-auth-token’, provided by our authentication provider): keeps the user logged in to their space. Strictly necessary. Duration: the length of the session and its renewal.

‘noeo_signup_gate’: unlocks access to sign-up when it is open by invitation only. Strictly necessary. Duration: 30 days.

‘noeo_active_learner_profile_id’: remembers the active child profile when a parent views a managed student’s space. Strictly necessary. Duration: 8 hours.

‘noeo_parent_profile_verified’: confirms that the parent PIN has been entered to access a child’s space. Strictly necessary (security). Duration: 4 hours.

‘noeo_consent_ok’: confirms, in signed form, that you have accepted the versions of the legal documents currently in force, so that they are not checked again on every page. It is deleted as soon as you withdraw your consent. Strictly necessary. Duration: 1 hour.

‘noeo_cookie_consent’: remembers your choice (accepted or refused) regarding audience measurement cookies. Strictly necessary (it avoids asking you for your choice again on every page). Duration: 6 months.

‘NEXT_LOCALE’: remembers the display language you have chosen (French or English). It is set when you choose a language, and when you log in, to apply the language saved in your account. Strictly necessary (display preference). Duration: 1 year.

‘_ga’ and ‘_ga_<identifier>’ (Google Analytics): measure website traffic (pages viewed, referral source, device type) on an aggregated basis. Set only if you accept audience measurement cookies. Duration: 13 months maximum.

These cookies are set with the usual security attributes (httpOnly, sameSite, and secure in production) where applicable.

Strictly necessary cookies (session, security, preferences) are exempt from prior consent (Article 82 of the French Data Protection Act, Law No. 78-17 of 6 January 1978).

The audience measurement cookie (Google Analytics), on the other hand, is subject to your prior consent: no cookie of this type is set until you have made a choice. On your first visit, a banner lets you accept or refuse, with equal ease.

You can change your choice at any time using the ‘Manage my cookies’ link in the footer. Your choice is kept for 6 months, after which the banner will be shown to you again.

Users can configure their browser to block, delete or limit certain cookies.

Blocking strictly necessary cookies may, however, impair the operation of the website or prevent access to the logged-in spaces.

For any question about cookies or the protection of personal data, you can write to contact@noeo.io.

This page will be updated if the list of cookies used changes.